This Privacy Policy explains how TAP TO CLOSE ("we", "us") collects, uses, and shares information when you use our website, mobile applications, and services (the "Service").
Information we collect
- Account data — name, email, phone, business name, bio, social links, profile photos you provide.
- Lead data — information visitors voluntarily submit through your public profile or save-contact actions.
- Usage data — page views, taps, scans, device type, IP address, and approximate location.
- Payment data — handled by Stripe. We never see your full card number.
How we use information
- To operate and improve the Service.
- To deliver leads and analytics to you.
- To process subscription payments.
- To send transactional and (with consent) marketing emails.
Sharing
We share data only with subprocessors required to run the Service (hosting, database, payments, email delivery) and when required by law. We do not sell personal data.
Your rights
You may export, correct, or delete your data at any time. To delete your account permanently, go to Settings and click "Delete account". This action is irreversible.
Data retention and deletion timelines
- In-app deletion — your account, profile, leads, notes, analytics, and uploaded images are removed from live systems immediately (within 24 hours) of confirming deletion in Settings.
- Email request — if you cannot sign in, we verify ownership and complete deletion within 30 days of a verified request to privacy@taptoclose.com.
- Backups — residual copies in encrypted routine backups are purged within 30 days.
- Security and abuse logs — minimal request/audit logs are retained up to 90 days.
- Billing and tax records — retained by our payment processor (Stripe) for the period required by law, typically up to 7 years.
- Suppression list — a hashed record of email unsubscribes is kept indefinitely so we do not contact you again.
Full details are on our Account & Data Deletion page.
Security
Data is transmitted over HTTPS and stored in a managed database with row-level security scoping records to their owner. No method of transmission or storage is completely secure; we cannot guarantee absolute security. See our Trust & Security page.
International transfers
We and our subprocessors may process data in the United States and other countries. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
Your legal rights (GDPR / CCPA)
Depending on where you live, you may have the right to access, correct, delete, restrict, or port your data, to object to processing, and to withdraw consent. We do not sell or share personal data for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. Requests are answered within 30 days (extendable to 45 days where permitted).
Governing law
This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules, subject to any non-waivable rights under the privacy laws of your place of residence.
Limitation of liability
Our liability relating to this Privacy Policy and the handling of personal data is subject to the limitations and liability cap in our Terms of Service, to the maximum extent permitted by law.
Children
The Service is not directed to anyone under 16, and we do not knowingly collect data from children. If we learn we have, we delete it promptly.
Changes to this policy
We may update this policy; material changes are posted here with a new "Last updated" date and, where required, notified by email.
Contact
Privacy questions: privacy@taptoclose.com